top of page

Q & A

Q: Will all festival events take place at Macky Auditorium on April 20th & 21st?
A: Yes. Though there are Kickoff Concerts that week at other venues.  

Q: When will the events take place?
A: Saturday 2:30 pm-7:30 pm. Sunday 1:00 pm - 3:30 pm (Strings & Stories). Sunday 6:00 pm - 9:30 pm.

Q: I cannot find my tickets. What should I do?
A: Your tickets were emailed to you at the time of purchase from TicketSpice. Please search your email history, including your Spam.

Q: Why does it say April 19th on my ticket?
A: The ticketing system states the day that all of the festivities begin, with the kickoff concert on April 19th. Simply look for "Saturday Only", "Sunday Afternoon", or "Sunday Evening" on your ticket.

Q: How do I receive my festival pass?
A: In an attempt to eliminate ticket scalpers, you will pick up your festival pass at Macky Auditorium. Weekend pass holders may arrive as early as noon on April 20th to minimize lines. If you have a single event ticket, please just bring your digital ticket (including QR code) which was emailed to you from TicketSpice. 

Q: Will food and alcohol be available?
A: Beer and wine will be served at the main events. No alcohol will be served at the Sunday afternoon event. Small plates of food will be available at the venue. There will be a 2.5-hour break between events on Sunday to allow time to go offsite and eat dinner. Concessions are CREDIT/DEBIT card only.

Q: How does Gold Circle Weekend Pass ticketing work?
A: You will have general admission access to the first 12 rows at Macky Auditorium for all three weekend events. 

Q: Are refunds offered?
A: As stated on the ticket page, refunds are not available for this event. 

Q: Do children need a ticket?
A: Yes. Because there are a limited number of seats, all attendees need a ticket, unless it is a child under 2 who sits on the parents' lap.

Q: Where should I park?
A: Please refer to Parking | Macky Auditorium Concert Hall | University of Colorado Boulder

Q: Is this festival a benefit?
A: The festival benefits the Future Arts Foundation 501(c)3. For info regarding FAF, please visit the "Giving Back" page.

For all other questions, please email
bottom of page