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Q & A

Q: Will all festival events take place at Macky Auditorium from April 18th-19th?
A: Yes. Though there will be some late-night events at other venues.

Q: What is "Strings & Stories"?
A: The afternoon Strings & Stories events feature each performer playing a few songs accompanied by storytelling by the performer.

Q: I cannot find my tickets. What should I do?
A: Your tickets were emailed to you at the time of purchase from TicketSpice. Please search your email history, including your Spam.

Q: Why does it say April 18th on my ticket?
A: The ticketing system states the day that all of the festivities begin. Simply look for "Saturday Afternoon", "Saturday Evening", "Sunday Afternoon", or "Sunday Evening" on your ticket.


Q: How do I receive my festival pass?
A: In an attempt to eliminate ticket scalpers, you will pick up your festival pass at Macky Auditorium. Weekend pass holders may arrive as early as 11:00 on April 18th to minimize lines. If you have a single event ticket, please just bring your digital ticket (including QR code) which was emailed to you from TicketSpice. 

Q: Will food and alcohol be available?
A: Beer and wine will be served at the evening events. No concessions will be served at the afternoon events. Snacks will be available for the evening events. There will be a 2.5-hour break between events on Sunday to allow time to go offsite and eat dinner. Concessions are CREDIT/DEBIT card only.

Q: Can I bring snacks or drinks?
A: You may bring an empty water bottle or sealed N/A beverage. You may not bring any outside food due to university policy.


Q: How does Gold Circle Weekend Pass ticketing work?
A: You will have general admission access to the first 12 rows at Macky Auditorium for all four weekend events. 

Q: Are refunds offered?
A: As stated on the ticket page, refunds are not available for this event. 

Q: Do children need a ticket?
A: Yes. Because there are a limited number of seats, all attendees need a ticket, unless it is a child under 2 who sits on the parents' lap.

Q: Where should I park?
A: Please refer to Parking | Macky Auditorium Concert Hall | University of Colorado Boulder

Q: Is this festival a benefit?
A: The festival benefits the Future Arts Foundation 501(c)3. For info regarding FAF, please visit the "Giving Back" page.


For all other questions, please email thebluebirdmusicfestival@gmail.com
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